Ferraro Motors S.r.l

I called several times and requested a quote for a used 1200GS with the by light financing system. They told me to write to them via WhatsApp because they were busy. After that I wrote messages two days in a row to Mr. Giancarlo Ferraro and never received a single response. Maybe he wasn't very interested in selling me the bike. In any case I hope that this review serves to improve your customer care. Review update 10/24/2023: I gave three stars in exchange for one because after almost a month I received a message from the dealer justifying that they hadn't contacted me because the bike had already been sold. One thing they could have told me from the beginning through a simple message. They were kind to tell me that I could choose another bike with a discount. Unfortunately I had already purchased my motorbike and I preferred it that way because honestly I didn't feel confident. I wish you the best for your dealership and you must understand that trust between customer and seller is a very fine line. Good day.

Obnoxious seller, not very respectful and with little professionalism. After promising to lock up a motorbike until the day of the appointment in the shop, I discovered the evening before the meeting that the motorbike had been sold. I go to the appointment (leaving from another city) with the promise of having the same model available in a week (in another color). Upon my arrival I was given a ridiculous valuation on the exchange, despite the fact that electronically (after sending various photos) I had been given a monetary valuation range very distant from the one actually proposed. A wasted working day, after this terrible experience I went elsewhere, where I closed the deal and was treated much better.

Terrible experience. From the photos the car was intact, beautiful, after traveling for 6 hours I find a car in terrible condition. Rims all destroyed and scratched, rear stop and broken bumpers. Front glass damaged. Matted front headlights not to mention the paint. They wanted to take away 500/600 euros. Opted for another BMW, price of 5000 euros off the market! They didn't even refund the expenses. Highly not recommended!!! Avoid wasting time and money 💰

Professionalism, availability and seriousness at the highest levels. I purchased a scooter from them remotely, it was better than when I purchased other vehicles from nearby dealerships. A special thanks to Mr. Salvo Leonardo, an exquisite and extremely helpful person. I highly recommend this company, made by people who love what they do.